Contents

1. How can I center a Button?

2. When I have enabled WooCommerce plugin the page/header is empty.

3. Where is a "Dancing Script" font loaded?

4. I have two 'Add to Wishlist' button on single product page.

5. Zoom function show only the left page. Is there a solution about this issue?

6. How to make a "Your Page" to display as Home page?

7. My site crashed / there are PHP/JS errors.

8. My custom styles from Theme Options->Styles are not working.

9. WPBakery does not load on edit page/post

10. I cannot save the Theme Settings after update.

11. How to disable the product image hover effect?

12. How to force content to display on the right side in portfolio single item view?

13. WPBakery Editor is not available at edit screen for product/post/portfolio.

14. Massive tab/shortcodes missing in WPBakery Add Element

15. How to: add more languages / make the site multi language / add multi currency support / add language switcher?

16. How to update Blaszok?

17. Blaszok slow loading/performance issue.

18. Why the Products Categories slider is empty / some categories are missing?

19. Blurry product images

20. Bober theme - where I can find it?

21. PDF conversion crash / error 413

22. White/Blank screen after login to Wordpress Dashboard section.

23. Why my MegaMenu background is not working / MegaMenu is not working / menu is not visible?

1. How can I center a Button?

Most of our elements can be aligned in Column Settings->Extras->Content Alignment


A screenshot in article below shows also location of Content Alignment option:

https://hub.mpcthemes.net/knowledgebase/link-column/

2. When I have enabled WooCommerce plugin the page/header is empty.

Please make sure that your Wordpress/server is running on at least 96M of memory limit. Please also make sure that there is no Javascript error related to jQuery Cookie plugin. If jQuery Cookie problem occurred please forward this link http://docs.woothemes.com/document/jquery-cookie-fails-to-load/ to your hosting provider.

3. Where is a "Dancing Script" font loaded?

https://fonts.googleapis.com/css?family=Open+Sans:400,800,300,700
https://fonts.googleapis.com/css?family=Dancing+Script
https://fonts.googleapis.com/css?family=Raleway:400,600,900

Those fonts above might be included with some old sliders provided in Blaszok package.

Related CSS code can be found in Slider Revolution->Slide Editor->Slider Custom CSS/JS Editor-> Edit Depricated Global Styles

The best approch is to remove fonts @import and copy rest of those styles into Slider CSS field.
For removing Depricated Global Styles use "Empty Global Styles" button. 

https://www.themepunch.com/faq/remove-deprecated-global-css/

4. I have two 'Add to Wishlist' button on single product page.

Go to YIT Plugins->Wishlist->General Settings->Position set it to "Use shortcode".

5. Zoom function show only the left page. Is there a solution about this issue?

Please double click the right page to zoom it.

6. How to make a "Your Page" to display as Home page?

Go to Settings>Reading inside WordPress admin panel and set static front page as "Your Page".

7. My site crashed / there are PHP/JS errors.

First of all, please make sure that all of the plugins and Blaszok are in the newest version. Please also remember to update Wordpress. If the problem occurred please disable all plugins not bundled with the theme and check again. In worst case scenario you need to contact with your hosting provider and make sure that your server is running on at least PHP 5.4+ and has more than 96M memory.

8. My custom styles from Theme Options->Styles are not working.

First of all, please make sure that you are not using cache mechanism during the development process.
If cache is disabled and the styles are still not changed please check the message after saving settings from Theme Options. This message should be 'Options and styles saved'. If the message is different please make sure that the style_custom.css file has got write permissions.

9. WPBakery does not load on edit page/post

You might be experiencing similar issue as Divi theme builder has got on SiteGround.

https://www.siteground.com/kb/divi-builder-timeout-warning/

Please add this code snippet into your .htaccess file:

<ifModule mod_substitute.c>
SubstituteMaxLineLength 10M
</ifModule>

If it will not help or you need assistance in implementing snippet - submit ticket.
Make sure to share inside support ticket: wp-admin access + FTP details.

10. I cannot save the Theme Settings after update.

This problem happens when you are using cache mechanism for Wordpress dashboard. You can easily fix it by purging the server and browser cache. In other case scenario please fill the ticket.

11. How to disable the product image hover effect?

Please go to Theme Options->Visuals->WooCommerce and turn on 'Disable Product Hover Effect'. If you want to disable this effect only at single product you can do this from Product edit screen.

12. How to force content to display on the right side in portfolio single item view?

When you create a portfolio item make sure that all the content you want to display on the right side (next to the featured images) is embeded inside the first row of the visual composer. Everything bellow the first row will be displayed after the featured image.

13. WPBakery Editor is not available at edit screen for product/post/portfolio.

First, make sure that you are using WPBakery Page Builder version shared by us in theme package or via Appearance->Install Plugins.

Please go to WPBakery Page Builder->Role Manager->Post Types, set it to "custom" and activate for needed post types/products etc.
Make sure to resave settings even if it showed correct post types enabled in first place.

14. Massive tab/shortcodes missing in WPBakery Add Element

Please go to WPBakery Page Builder->Role Manager->Elements-> set it to "All" and re-save settings.
This should help. 

If not, submit a support ticket.
Please make sure to share inside ticket your Wordpress dashboard details (login information with administrator rights) + link to your website.

15. How to: add more languages / make the site multi language / add multi currency support / add language switcher?

You would need to install the WPML + WPML Multilingual or WooCommerce currency plugin and configure these plugins. (wpml.org)

16. How to update Blaszok?

There are 2 main ways to update your Blaszok theme:

First one will require Envato Toolkit plugin and can be done entirely in Wordpress Dashboard panel.

The second one is good old manual update. This approach will require FTP access to your server. You will also need to download newest Blaszok package from ThemeForest.

Here you will find more detailed informations how to approach both methods.

Since Blaszok version 3.5, you can update all your bundled with theme plugins from WP Dashboard->Appearance->Install Plugins.

17. Blaszok slow loading/performance issue.

First of all, please make sure that server and Wordpress are using at least 96M of memory size and all the plugins are in the newest version. Please also consider to use cache plugin, for example WP-Cache.com.

18. Why the Products Categories slider is empty / some categories are missing?

Please make sure that these categories have at least one product inside.

19. Blurry product images

If you are encountering blurry images on your shop (or shortcodes releated to your products) make sure you have proper image settings in WooCommerce->Settings->Products tab. The settings should look like on the image bellow.

20. Bober theme - where I can find it?

Bober theme can be obtained from this location:

https://hub.mpcthemes.net/bober-download/


Copy/paste your Massive Addons purchase code into validation form, this will unlock Bober theme and child-theme download links.

21. PDF conversion crash / error 413

If you are not 100% sure that error 413 is crashing conversion process, then submit ticket with admin access details inside message, so our technician could confirm it.

Error 413 should also leave entries in server error log file.


If you already know, then there might be 2 possible explanations & solutions:

1. Request entity is too large. 

For Nginx server increase client_max_body_size 100M value should be fine.

Apache server, increase LimitRequestBody 104857600


2. ModSecurity: Request body no files data length is larger than the configured limit.

Increase LimitRequestBody or SecRequestBodyLimit in Apache settings (104857600 value should be enough ).

So far experienced on: Media Temple DV w/ SSDs (CentosOS 7) - Level 1 hosting plan.


Those are server settings and can be change only by server administrator. Contact your hosting support and ask for increasing those values. 


Source: https://www.keycdn.com/support/413-request-entity-too-large

22. White/Blank screen after login to Wordpress Dashboard section.

This issue is mostly related with WooCommerce and server memory limitations. First, you should rename the folder containing WooCommerce plugin (wp-content/plugins/woocommerce). After that, you have access to your dashboard. Please contact with your hosting partner and ask about the memory limit (it should be at least 96M). You can activate the WooCommerce plugin after memory limits adjustments.

23. Why my MegaMenu background is not working / MegaMenu is not working / menu is not visible?

Please make sure that you made every steps from our documentation inside Menu and MegaMenu sections.